herald

Careers

Part of Encocam, Herald Motor Company is a vibrant brand specialising in head turning, retro styled, affordable motorcycles. Our team is growing and we are looking for enthusiastic people to join us on our journey!

 


Driver & Stock Assistant

We recruiting for a Driver/ Stock Assistant to join our motorcycle brand, Herald Motor Company.

This role will involve 60% of your time driving our delivery van and liaise with our dealers. You must have a clean driving licence and the ability to deliver excellent customer service to our dealers and customers. The remainder of the time will be spent in our stores area where you will support our Stock Coordinator with our inventory.

The ideal candidate will also be a motorcycle enthusiast and be familiar with motorcycle parts in order to answer queries appropriately.

Your key tasks and responsibilities include:
• Oversee the parts & stock administration and its associated tasks to ensure effective and efficient services to dealers and customers.
• Ensure day to day running of a mail order system including online sales and phone/ fax/ email order to meet customer requirements.
• Manage contracted couriers and ensure we are up to date on all prices and fuel levies and these are reflected in prices and therefore margins.
• Drive the company van and occasionally trailer, to dealers nationwide to deliver stock.
• Pick up stock from dealers on occasion including bikes and parts for warranty/servicing, and redeliver.
• Provide high quality customer service to phone/email/face to face enquiries.
• Represent the brand to the public and potential business contacts at public and trade shows, or while visiting other premises.
• Provide comprehensive parts service to dealers and retail customers from contact, order processing, delivery, feedback and, where necessary, satisfactory conclusion of customer complaints.

Herald Motor Company is a division of Encocam, which is an engineering and manufacturing company with a passion for developing practical, well designed engineering solutions. We have a hunger for testing our skills and capabilities to the max – as well as challenging conventional solutions: it ensures no two days are ever the same!

We invest in our people, processes, facilities and capabilities to ensure everyone has opportunities to develop, try new experiences and progress while balancing lives and demands. We find this ensures the team can give their very best to the customer with enthusiasm and drive.

In short Encocam is a business with a big attitude and even bigger ambitions; delivering quality and value to our customers across the world.

Our benefits include:

  • Generous Employee Referral Scheme
  • Healthcare cover
  • Bike-2-Work Scheme
  • Learning and Development Opportunities

Interested?
Send a copy of your CV and a Covering Letter to recruitment@heraldmotorcompany.com


Bike Technician

Herald Motor Co., is seeking an enthusiastic, qualified Workshop Tech to join our team.

Working as part of a team, you will be involved in building motorcycles as well as undertaking any maintenance or repairs as required.

Your tasks and responsibilities will include:
• De-crating and assembling bikes following build processes.
• Provide high quality customer service to phone/email/face to face enquiries.
• Assist the admin and parts team as required.
• Effectively use the procedures and systems in place to carry out tasks including the computer based systems.
• Deliver bikes to dealers in coordination with the Sales Team to ensure the efficient operation of sales.
• Support Spare Parts operations as required using the procedures and systems as advised – i.e. picking items for dispatch and recording sales appropriately.
• Ensure a professional, quality service (external and internal) is provided at all times throughout the various stages of sales and after-sales.
• Take part in project work and bike development proposals with practical and commercially feasible options, planning and delivery as required.

The ideal candidate will already be qualified in Motorcycle Maintenance and Repair and be able to support junior technicians.

Herald Motor Company is a division of Encocam, which is an engineering and manufacturing company with a passion for developing practical, well designed engineering solutions. We have a hunger for testing our skills and capabilities to the max – as well as challenging conventional solutions: it ensures no two days are ever the same!

We invest in our people, processes, facilities and capabilities to ensure everyone has opportunities to develop, try new experiences and progress while balancing lives and demands. We find this ensures the team can give their very best to the customer with enthusiasm and drive.

In short Encocam is a business with a big attitude and even bigger ambitions; delivering quality and value to our customers across the world.

Our benefits include:

  • Generous Employee Referral Scheme
  • Healthcare cover
  • Bike-2-Work Scheme
  • Learning and Development Opportunities

Interested?
Send a copy of your CV and a Covering Letter to recruitment@heraldmotorcompany.com


Field Sales Agents

Are you or would you like to be a Self-Employed Field Agent? If so, Herald Motor Company has an exciting opportunity for you to include our head-turning, retro-styled motorcycles into your portfolio.

We are embarking on our journey of expansion across the UK and Europe with a full range of new Euro4 motorcycles to include 125cc and 400cc bikes, with a British built middle weight bike in development here at Herald HQ.
In return we offer great earning opportunities with generous, uncapped commissions!

The ideal candidate would already have a network of dealers and prospective customers in their portfolio, but we would like to speak to anyone with a passion for motorcycles.
You will be a vital individual within the Herald family acting as an ambassador when meeting and dealing with potential and current dealerships.

Interested?
Send a copy of your CV and a Covering Letter to recruitment@heraldmotorcompany.com


APPLY NOW

If you would like to find out more about the above roles or to apply please contact the Recruitment Team on 01480 435302 or email us at recruitment@heraldmotorcompany.com