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herald

Careers

Part of Encocam, Herald Motor Company is a vibrant brand specialising in head turning, retro styled, affordable motorcycles. Our team is growing and we are looking for enthusiastic people to join us on our journey!


Herald Merchandise Buying Assistant (Apprentice)

Herald Motor Company (HMC) are recruiting an apprentice to become our Merchandise Buying Assistant at our HQ in Huntingdon, Cambridgeshire.

In recent years Herald has grown into a cult motorcycle brand with our iconic, retro style of café racer motorbikes. These affordable bikes are growing in popularity with riders and fans eager to show their loyalty to the HMC brand through our T-shirts and helmets. As the merchandise side of the business grows we now need an additional member of staff to help deal with the orders and the administration side. Check out the website for our current range of apparel and coffee.

We are looking for a Merchandising Assistant with a Buyer background to help with the administrator tasks in the Sales office. Are you a motorcycle fan with a purchasing background or simply looking for your first step in the motorcycle industry/ on the Purchasing career ladder?

We are ideally looking for someone with previous procurement experience that includes e-commerce,  liaising with suppliers and customers, brand promotion and stock control. The plan for this role is to complete an apprenticeship in the first year.

The key responsibilities of the position :-

  • Assist on all aspects of the day-to-day running of the business.
  • Assisting with the range plan ensuring all info is accurate and up to date to order from.
  • Keep abreast of market activity and make recommendations to Manager.
  • Bring new ideas and business opportunities to our ever-expanding business.
  • Filing and data management – accurate and concise in approach
  • Liaising with suppliers
  • Monitor competitors, research and present new proposals and provide feedback on current market trends.
  • Maintains own working area in a professional and organised manner.
  • Always strives to improve the department’s operation and increase knowledge of own and related job functions.
  • Regularly review online bestsellers and make stock recommendation
  • Resolve all warehouse delivery queries within 24hrs
  • Regularly update stock adjustment, discount and cancellation records for accurate reports
  • Manage visibility of products on website, assigning badges to product, Back in Stock, More Coming Soon etc.
  • Provide administrative support as required to support the department.

You will need to have administrator or retail experience with good planning and time management skills. With additional talents for negotiating and influencing, building relationships with key stakeholders and effective communication so any issues are dealt with in a timely manner.

If you think this is the right job for you, send us your CV today for consideration.


Workshop Manager

Herald Motor Company are looking for a Workshop Manager to manage our Motorcycle Technicians and ensure our bikes are being built to a high standard. Our small workshop is based on an industrial estate in Huntingdon, Cambridgeshire.

As we look to expand our range of bikes and build British manufactured motorcycles in the future, we are looking for a competent Workshop Manager with previous senior Technician experience of building bikes and running motorbike workshops.

You will be responsible for coordinating the workshop operations ensuring an efficient service as well as helping develop new products with our Engineering team. With good people skills you will also be liaising with dealers as well as the Sales team in the office making sure everyone is kept in the loop with the latest developments.

The range of responsibilities and tasks includes:

  • Ensure a professional, quality service (external and internal) at the various stages of sales and aftersales.
  • Co-ordinate the provision of build and PDI services of Herald Motor Company products before they go out to dealers or customers.
  • Co-ordinate the provision of a comprehensive maintenance and servicing schedule of Herald Motor Company and other products ensuring the highest standards of service and engineering. Ensure comprehensive fault diagnosis on vehicles through test drives and using specialist diagnostic equipment to identify & repair faults as well as stripping, fitting, and replacing components on vehicles. Provide comprehensive verbal and written reports of faults and findings so that customer requirements are met, and quality standards are maintained.
  • Provide advice and guidance on spares and maintenance of Herald Motor Company products to both internal and external customers.
  • Ensure that any workshop and servicing problems are highlighted to ensure they can be resolved in a timely manner
  • Represent the Company at trade shows or exhibitions and other relevant bodies to promote Herald Motor Company proactively.
  • Lead project work and bike development proposals with practical and commercially feasible options, planning and delivery as required.

You will need to have good experience of the motorcycle industry, preferably in a number of different positions. Your passion for motorcycles will have meant you’re used to speaking with dealers and customers alike as well as managing your own small team of motorcycle techs and mechanics.

You will be happy representing Herald at trade shows and ensuring the company can continue its dedication and devotion to develop the next generation of bikes.

If you think you’ve got the skill and talents to fulfil the role, send us your CV today.


Motorcycle Technician

Herald Motor Company are now recruiting for a new Motorcycle Technician.

As we continue to expand our range and build the Herald brand we are now looking for another Motorcycle Technician to join our workshop team. You will be involved in building motorcycles as well as undertaking any maintenance or repairs as required. You will also help trainees or apprentices.

As required, you will support the sales processes of bikes and spare parts including deliveries to dealers as well as learn bike build processes to support the operations of the Workshop.

Your tasks and responsibilities will include:

  • De-crating and assembling bikes following build processes.
  • Provide high quality customer service by phone/email/face to face enquiries.
  • Deliver bikes to dealers in coordination with the Sales Team to ensure the efficient operation of sales.
  • Support Spare Parts operations as required using the procedures and systems as advised – i.e. picking items for despatch and recording sales appropriately.
  • Ensure a professional, quality service (external and internal) is provided at all times throughout the various stages of sales and aftersales.
  • Take part in project work and bike development proposals with practical and commercially feasible options, planning and delivery as required.
  • Represent the Company at trade shows or exhibitions and other relevant bodies to promote Herald Motor Company proactively.
  • Any additional work identified as necessary for the smooth operation of the business.

You will be a qualified motorbike Technician with experience of working in the motorbike industry. You will be a team player with strong communication skills and the ability to establish good relationships with colleagues and customers. You will also have a passion for the motorbike industry and be flexible in terms of working hours and be able to travel to dealers and exhibitions as required.

Encocam is an engineering and manufacturing company with a passion for developing practical, well designed engineering solutions. We have a hunger for testing our skills and capabilities to the max – as well as challenging conventional solutions: it ensures no two days are ever the same!

We invest in our people, processes, facilities and capabilities to ensure everyone has opportunities to develop, try new experiences and progress while balancing lives and demands. We find this ensures the team can give their very best to the customer with enthusiasm and drive.

In short Encocam is a business with a big attitude and even bigger ambitions; delivering quality and value to our customers across the world.

Our benefits include:

  • Generous Employee Referral Scheme
  • Healthcare cover
  • Bike-2-Work Scheme
  • Learning and Development Opportunities

If you wish to join our journey and feel you have the right skills to help us grow, then send us your CV today!

We recruit, develop and employ people on the basis of their qualifications, skills and experience for the work to be performed regardless of and irrespective of their sex, marital status, sexual orientation, age, race, colour, nationality, ethnic origin, disability or religious beliefs. The object of the Company’s recruitment and selection procedures is to give both men and women every chance to reach, without impediment, the highest levels of responsibility within the organization.

It is the Company’s policy to employ and provide a suitable environment for disabled people whenever possible. All reasonable facilities will be provided for disabled people to pursue their careers without difficulty or disadvantage.

The Company expects each member of staff to enter into the spirit of the policy and to ensure that a positive equal opportunities climate exists by treating others on their merits and by disassociating themselves from any form of direct or indirect discrimination, victimization, or sexual, racial or any other type of harassment.

Send a copy of your CV and a Covering Letter to recruitment@heraldmotorcompany.com


APPLY NOW

If you would like to find out more about the above roles or to apply please contact the Recruitment Team on 01480 435302 or email us at recruitment@heraldmotorcompany.com